boards.servelocity.net

[Silent-One]

Hi

To stop other ftp/putty users from accessing any of the other dirs (bin boot dev etc etc etc ) I set the permissions to root only and now I can't ftp/putty in as a normal user.
I can't even access email as that keeps asking for password
I've forgotton what all the dirs permissioms were before i Changed

Helpppp please


Chris

[SGR]

you need to allow access to /bin, as thats where all shells reside.

chmod -R +rx /bin

Remeber: without read to /dev and /proc its unlikely many apps will function. If they can't assign file descriptors or access the systems null device or random many things will be broken.

BTW, without meaning to sound like an arrogant linux zealot ... that was a fucking stupid thing to do.

[Silent-One]

Hi

Thxs i'll give that a go but I think it may need a rebuild...who knows??? not me.

[Silent-One]

Hi

Well i've tried that and it still isn't working right
owell we live and learn somit new every day

Chris

[snowball]

There are thousands of files all with individual permissions set for particular reasons, did you mess up the perms on them all?

Normal users can access files they need to and that they own and also anything world-readable or world-writable. This doesn't create a security problem unless users create world-readable/writable files without realising

[Silent-One]

[Silent-One]

Well I've just received an email from support and to be honest i'm disappointed

[:LJ:]

I don't like to break it to you, mate, but you're unlikely to get anything near as good as this service anywhere else in the UK, either in terms of the technical side or the support side. Believe me, I've tried. I've also (shock, horror) been Stateside to see what they can offer, and the latency just makes it painful.

These forums are for tech support - you get better response on here than anywhere else, because here is where the Servelocity techs expend the most effort. Seriously, reconsider your options here - we'll all happily work with you on this one. I agree, the email should probably have been a bit more thought out - like, perhaps reposting some info from another forum post. Can't say that I've ever really emailed support, so I don't have any frame of reference.

With that in mind, my suggestions to the boys 'n' girls behind the scenes is that either as much effort is put into emails as the forum posts, or emails are replied to on the forums and a link sent to the customer. Should avoid this happening in the future
_________________
I'm not staff. Just to be clear.

[Silent-One]

I'm a newbie when it comes to linux but I try to manage the best I can :LJ:

This is how bad it is......

all folders/files are set as owner=root...group=root which has gone down into the roots of each folder/files.
The only folders/files that are set for users are the actual home dirs which have been made.

The permisions have all been set as owner can r/w/e while anybody else can do nothing.

I can log into the server via putty only as root
I can't ftp into it under any user including root
None of the emails are working.

so basicaly it needs a rebuild or hrs , even days setting all permissions on all folders/sub folders/files/etc ect .....yto what they were in the 1st place which I haven't got the foggiest clue as to what they were.
I can't see any forum member working through this problem with me as they would have to let me know what folder/file permissions and owner/group belongs to.

I've read in previous postings where ppl have fked up and had their server rebuilt.

I admit i've fked up good style with it and basically the server is totally useless as it is.
I asked for help and I got some advice from a forum user which didn't really help me out of this 1....so thxs to SGR
another posting from snowball askin did i set all file/folders....yes i did snowball and I got an email from support letting me know that i'd pasted in the forum asking for help......so thxs to support for letting me know that i'd made a posting..............

so :LJ: how would you feel

thxs any way m8y but i'm outa here....i've cancelled my account

Chris

[4fingers]

Certainly I got over 5GB worth of files on my server and I couldnt possible give you a pasting of the user and group of each file. Unless your willing to contact me over MSN Messenger and just ask what file has what permission and I can easily find out?

If not then may I suggest you get a free rebuild (I take it you haven't ask for one already) that takes about 10 min to do and all your old files go into /old or something like that. Would you still be interested? I know I would be.

If you ignore those options good luck finding something better than servelocity and if you do PM me
_________________
I do not work for Servelocity.net nor are my comments or opinions to be taken as that of Servelocity.net or any of it subsidiaries. Any assumptions I make about servelocity and it's services are not fact until proven by a member of staff.

[Silent-One]

Hi 4fingers

The copy of the email I pasted has the contents of the ticket I sent support explaining what i had done and requesting help

[:LJ:]

Okay....sorry we couldn't help you more. We always hate to lose a fellow user round here....

On the other hand, I personally would have given them one more chance - we've all been there....knackered, end of a late shift, feeling a bit ratty 'cos the gf's just dropped another shopping bill (not the food kind), and replied to an email without thinking. Perhaps that's what happened, perhaps it's not. Never know until you ask though, do you?

Anyway, best of luck in your search - let us know if you turn up anything decent (I'm always on the look-out for a backup server - I'm not an eggs-in-one-basket kinda guy, but it's difficult to find another hosting company in the UK like this one).
_________________
I'm not staff. Just to be clear.

[Silent-One]

I'll still haunt the forums as theres a lot of good info here put up by it's users

thxs for the help etc

Chris

[snowball]

Apologies silent, all we meant is we see that it's being dealt with here in the normal channels and didn't need to be reposted here.

If you have copies of essential files the quickest and easiest way for us to fix this issue for you is to do the one free rebuild. Correcting thousands of files individually isn't really practical and picking a few and/or doing the best we could could cause you problems later.

Let us know if that's practical and email in with your verfiable information and your IP and we'll do it.

[Silent-One]

Hi

Snowball I posted in the forum to see if anyone could help early sunday morning...after 3hrs later there had been several views but no suggestions so I started a ticket with support asking for help. I also closed everything down that I still had running and restarted the ircd/services/eggdrop on my old shell account as it doesn't actually run out till the end of next mth.
Stepping back and lookin at the present situation, I'm bound to make another booby whilst learning and taking into concideration that i'm nearly at the end of the mths rental. It seems pointless wasting a free rebuild.
I'll just continue with the cancelation of the server as there is nothing on it that I can't reload back up to a new one.
In the mean time i'll carry on reading up on linux till I purchase a new dvs from you, that way if I mess up good style i've still got the free rebuild to fall back on.

Chris